Description
We are seeking an Employee Relations Advisor to provide high-quality, pragmatic advice across the business, managing ER cases end-to-end and supporting People Business Partners and line managers to deliver fair, consistent, and legally compliant outcomes.
ER Case Management Manage end-to-end ER casework Conduct investigations, including interviews, evidence gathering and documentation Draft letters, reports and outcome documentation ensuring quality and consistency Support managers through ER processes, including hearings and formal meetings Escalate complex or high-risk cases to the ER Manager appropriately
Manager Support & Coaching Provide day-to-day ER advice to managers Coach managers on handling difficult conversations, applying policies consistently, and managing risk appropriately Support People Business Partners in driving consistent people practices
Compliance & Risk Ensure all ER activity aligns with UK employment law, ACAS Code of Practice, and internal policies and procedures Maintain accurate, auditable case records Identify risks early and escalate where required
Policy & Process Apply ER policies consistently across all casework Support improvements to policies, templates, and guidance Create letter banks Ensure correct use of HR systems and documentation standards
Data, Insights & Continuous Improvement Maintain accurate records of ER casework Track trends, themes, and recurring issues Provide insight to ER Manager and PBPs to support business improvements
Capability Building & Culture Support delivery of ER-related training to managers Provide “on-the-job” coaching to improve manager confidence and capability Promote a culture of fairness, consistency, and early resolution
What You'll Bring Good understanding of UK employment law and its practical application Awareness of operational and reputational risks linked to ER decisions Strong ER case management experience Investigation and report writing capability Understanding of disciplinary and grievance processes Ability to coach and influence managers Strong attention to detail and organisation Sound Judgement, Communication & Influence, Resilience, Collaboration, and Proactivity
Success Measures Timely and high-quality case resolution Reduction in escalated ER risk Improved manager capability and confidence Consistency in policy application Strong audit and compliance standard
What We'll Do for You Structured career development framework 25 days’ holiday, plus bank holiday. Annual buy & sell up to five days Enhanced company pension scheme Discretionary annual bonus award Private medical insurance and health cash plan Life assurance benefit Ability to apply for a sabbatical of up to one year after only two years’ service Benefits you can adapt to your lifestyle, such as discounted shopping Generous parental leave policies A range of wellbeing initiatives, such as employee assistance programme and free financial & mortgage advice