Description
We are seeking an experienced Senior Manager to lead the GTMA System Analysts and Compliance team. This role sits at the intersection of business analysis, Salesforce platform administration, GTM technology operations, data governance, and SOX compliance.
The ideal candidate combines strong business process expertise with technical depth in Salesforce and enterprise GTM ecosystems, while also driving operational excellence, scalable governance, system analysis, platform health and compliance readiness across Quote-to-Cash and Lead-to-Revenue workflows.
In this role, you'll:
- Lead and mentor a team of analysts with various degree Business analysis, Domain expertise, Data analysis, Salesforce admins and Salesforce Development skillsets, various degrees of seniority and globally located.
- Build Vision, Strategy, OKRs and scalable operational frameworks including team best practices for the Analysis and Compliance team.
- Run SOX Controls and Compliance as a product. Build champions in the team and Incorporate in in PDLC/ SDLC Cycle.
- Influence senior leadership on GTM process standardization and transformation strategy.
- Manage vendor relationships and external consultants when applicable.
- Drive organizational readiness for AI-enabled GTM operations and automation.
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
We are always looking for people who will bring something new to the table!