Forward Deployed Integration Engineer, Professional Services

Job Overview

As a Forward Deployed Integration Engineer on Stripe's Professional Services team, you will work on high-visibility projects with strategic users. You will provide technical expertise to help enterprises integrate with Stripe, refine solution design, and build robust integrations.

Responsibilities

• Plan and execute integration engineering projects end-to-end, from high-level architecture to code implementation.
• Conduct discovery sessions, parse specific use cases, and guide users through complex integrations.
• Serve as the primary technical point of contact for large users' and partners' technical teams.
• Resolve integration issues, own escalations for operational issues, and manage priority requests.
• Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective.
• Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes.
• Work closely with Product and Engineering to surface potential enhancements and new features based on field feedback.
• Provide deep technical support and debugging.
• Inspect the Stripe codebase, test functionality thoroughly, build proof-of-concept integrations, and create user-specific test plans.
• Lead hands-on keyboard implementations, provide substantive feedback on coding practices, CI/CD, and software architecture.
• Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency.
• Build tools and analytics to support user business reviews and operational needs.
• Develop reusable processes and shared knowledge to enable the broader Professional Services team.

Requirements

• 4+ years of experience in a software engineering or integration engineering role.
• Ability to write and debug code in languages such as Go, Java, C/C++.
• Comfortable with code-level debugging and using code as a practical problem-solving tool.
• Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms.
• Understanding of the payments domain and API security principles.
• Ability to lead technical conversations and clearly explain how Stripe works.

Preferred Qualifications

• Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering.
• Experience mentoring engineers or guiding technical teams through complex implementations.
• Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements.
• Strong technical writing skills.
• Track record of navigating and resolving ambiguous, open-ended technical problems.