Description
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. As a Systems Engineer (Temporary) in Infrastructure Operations, you will work alongside senior engineers to manage virtualization, container platforms, Windows and Linux systems, storage solutions, and data center operations.
This role provides hands-on experience in a large-scale enterprise environment while contributing to infrastructure reliability, security, and ongoing projects. You will support and monitor VMware, OpenShift, and related infrastructure platforms, administer, maintain, and troubleshoot Windows Server and Linux environments, perform data center activities including hardware installation, upgrades, inventory management, and lifecycle support, and respond to incidents, service requests, and operational issues.
Key responsibilities include:
- Supporting and monitoring VMware, OpenShift, and related infrastructure platforms
- Administering, maintaining, and troubleshooting Windows Server and Linux environments
- Performing data center activities including hardware installation, upgrades, inventory management, and lifecycle support
- Supporting enterprise storage systems and infrastructure services
- Monitoring system health, performance, capacity, and availability
- Responding to incidents, service requests, and operational issues
- Executing patching, system updates, security remediation, backup, and recovery activities
- Assisting in troubleshooting infrastructure and application-related issues
- Creating and maintaining technical documentation and operational procedures
- Supporting automation efforts using PowerShell, Python, Ansible, or similar tools
- Participating in infrastructure deployments, maintenance, testing, and project initiatives
- Ensuring compliance with security standards, operational procedures, and technical policies
To be successful in this role, you will need:
- 3+ years of experience in systems administration, infrastructure operations, data center operations, or a related IT role
- Strong VMware virtualization technologies experience. Familiarity with OpenShift preferred
- Experience supporting Windows Server and Linux environments
- Understanding of enterprise infrastructure concepts including compute, storage, networking, virtualization, and container platforms
- Familiarity with PowerShell, Python, Ansible, or similar automation tools
- Strong troubleshooting, documentation, communication, and teamwork skills
- Customer-focused approach to supporting internal stakeholders
Preferred qualifications include:
- Exposure to OpenShift and/or Kubernetes
- Familiarity with enterprise storage solutions such as NetApp or Dell PowerStore
- Experience with AWS and/or Azure
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
- Experience working in a data center or enterprise IT environment
- Familiarity with ITIL processes and ticketing systems
- Relevant certifications such as VMware VCP, Red Hat, Microsoft, CompTIA Server+, or equivalent