Description
We're seeking a Counsel, Policy Manager to join our Government, Policy and Regulatory Affairs Team in APJ. This role will enable us to manage the increasing regulatory work and support our businesses' aims in the region.
As a Counsel, Policy Manager, you will support Twilio in understanding and fulfilling its telecommunications regulatory compliance obligations in various countries within the APJ region. You will own and drive regulatory advisory workstreams, providing strategic guidance on how evolving laws impact our products, services, marketing initiatives, and customer communications.
Key responsibilities include:
- Owning and driving regulatory advisory workstreams, providing strategic guidance on how evolving laws impact our products, services, marketing initiatives, and customer communications.
- Partnering closely with Product, Engineering, Commercial, and Go-To-Market teams to assess risk, shape compliant approaches, and help teams ship with confidence.
- Leading proactive regulatory projects, identifying upcoming reforms, planning for change, and helping the business prepare for new requirements with clear, actionable plans.
- Providing support across additional practice areas as needed, including cyber and privacy workstreams, and reviewing, drafting, and supporting a broad range of regional priorities.
- Delivering advice in a way that is concise and usable for non-legal stakeholders, helping leaders understand the practical 'what to do next' rather than receiving long-form memos.
- Instructing and managing external counsel when required, including scoping work, managing timelines, and supporting budget discipline.
- Helping improve how the legal function scales, contributing to templates, self-serve guidance, managing administration and process improvements, and leveling up legal operations to create leverage for the team.
If you have a strong understanding of telecoms and tech regulatory frameworks in the APJ region or an understanding of other highly regulated industries such as financial services or energy, and experience advising on regulatory compliance matters at a law firm, in-house, or government agency, we'd love to hear from you.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.