Description
We are looking for a Service Assistant to join our team at Porsche Zentrum Berlin-Potsdam. As a Service Assistant, you will be responsible for planning, coordinating, and preparing service appointments, welcoming and greeting customers, providing telephone support for service inquiries, and assisting with the preparation and execution of mailings and customer satisfaction analyses.
Your tasks will also include disposition of replacement vehicles, setting up and maintaining customer orders in the system, actively supporting service advisors in their daily work, handling cash transactions, and taking on general administrative tasks in the after-sales area.
To be successful in this role, you should have a successful completion of a commercial education, ideally in the automotive sector, and first-hand experience in the service department of an automobile dealership. You should also have technical knowledge and a good understanding of the processes in the customer service department.
As a Service Assistant, you will work closely with our team to provide excellent customer service and ensure a smooth and efficient service experience for our customers.
If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Please note that we require online applications only through our website. We look forward to receiving your application.