Account Executive, Commercial - French Speaking

Join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers. As an Account Executive, Commercial - French Speaking, you'll own the full sales cycle, from prospecting to close, across our EMEA SMB customer base. You'll generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing.

Responsibilities:

• Lead incisive discovery to uncover business problems, quantify impact, and align stakeholders on an Intercom value narrative.
• Deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer's goals and constraints.
• Navigate procurement, security, and legal processes with support from cross-functional partners; keep deals moving with clear next steps and timelines.
• Forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity.
• Influence the product roadmap by sharing structured market feedback and customer insights.
• Champion Intercom's values in every interaction with customers and teammates.

Requirements:

• 2+ years closing new business in B2B SaaS, ideally with SMB customers and familiarity with running larger deals +100k-200k ARR.
• Consistent track record of exceeding quota with strong opportunity management, multi-threading, ROI modelling and deal execution.
• Exceptional discovery, storytelling, and demo skills grounded in business value and outcomes.
• Skilled at generating pipeline through outbound and partner-led motions in tandem with SDRs/Marketing.
• Adept at running structured evaluations and managing commercial processes (pricing, redlines, security).
• Proficient with modern CRM and sales productivity tools; strong written and verbal communication skills.
• Experience with MEDDPICC or similar sales methodologies
• Rigorous deal inspection and a clear understanding of forecasting principles
• Nice to have: experience selling customer service, helpdesk, AI, or messaging solutions; interest in the broader support-tech ecosystem.
• Fluent French

Benefits:

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.