Description
We're looking for a Staff Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day.
As a Staff Product Manager, you will be responsible for a significant product area or leading an important project. You will deeply understand the customer problems you're tackling through research, data, and direct customer interactions , then frame those problems clearly for your team.
Key responsibilities include:
- Managing the roadmap; defining what should be built, when and why - and communicating it to generate alignment and excitement.
- Collaborating with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations.
- Leveraging AI to increase your own efficiency, accelerate product development, and multiply your team's impact.
- Evaluating impact through quantitative and qualitative measures, both in beta and after full release.
- Owning and maintaining the quality of your product area, ensuring every release delivers world-class software.
We're interested in your impact, drive, and potential. Instead of years, we'll be looking for evidence that you've applied and grown these skills:
- Sharp Customer Focus & Problem Framing - able to independently understand, define and articulate complex customer problems and opportunities using data analysis and qualitative inputs.
- Compelling Roadmaps - define the roadmap of features, products or areas of focus for your given area, communicating what, when and why to generate excitement with customers and the team.
- Excellent Product Judgment - skilled at balancing customer needs, business impact, and technical constraints to define, advocate for, and deliver the right product.
- Build World-Class Product - able to deeply collaborate with engineering and designers to quickly ship effective solutions. But, also able to independently accelerate the process leveraging AI.
- AI Tech - Able to understand AI systems and LLMs, assess feasibility and trade-offs, and make informed product decisions in close collaboration with engineering.
- Technical fluency - Comfortable engaging with engineers and customers on the modern tech stack , from APIs and SaaS infrastructure to low-code tooling and system architecture.
- Outcome Oriented - define, fight for and share progress against the customer and business impact of your product area or project.
Benefits include:
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.