Description
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank.
Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a Vice President, Business Analyst.
In this role you will:
- Use storyboarding, task analysis, user research tasks and other techniques to capture and develop user requirements
- Support and engage with cross-functional teams with minimal direct line responsibility
- Create process flows, journey maps, and other visual aids to facilitate understanding of customer and sales journeys
- Liaise with business teams, technology teams, digital teams, legal, risk, and compliance teams to critically evaluate business requirements and provide recommendations
- Identify opportunities to drive requirement gathering and delivery for straight-through approval processing through data automation and workflow automation
- Collaborate with developers and subject matter experts to ensure user stories are developed correctly
- Identify and document scenarios and user acceptance criteria
- Assist with change management activities to ensure successful project implementation
To be successful you will need:
- Hands-on experience working as a Business Analyst in Individual Life, Group Life Insurance, or similar
- Strong knowledge and hands-on experience working on Life Insurance Policy Administration
- Agile methodology and ways of working experience
- Ability to build strong relationships with stakeholders and think innovatively
- Strong analytical skills and ability to operate effectively with ambiguous and incomplete data
- Experience in developing business cases, business requirements, and impact assessments
- Bachelor's degree in a related field or commensurate practical experience