Library Page - St. Agnes Library

Do you love books and helping people? As a Library Page at The New York Public Library, you will be an essential part of our team, providing exceptional customer service to the public and assisting with various tasks related to library operations.

As a Library Page, you will have access to a wealth of knowledge and experience, allowing you to decide if the library is where you want to begin your career. You will be expected to be an ambassador for the library, so a friendly demeanor goes a long way.

Key Responsibilities:

• Project a positive and courteous attitude to the public by providing exceptional customer service
• Shelve and arrange books, CDs, DVDs, and other library materials in order alphabetically and numerically
• Answer in-person inquiries, help patrons locate needed materials, and refer patrons to the appropriate place or person for assistance
• Assist patrons with basic computer, internet, and audio/visual equipment usage
• Locate and prepare library materials requested by patrons
• Assist staff with checking materials for damage and removing them from the shelves
• Help set up public spaces for events and programs

Skills, Knowledge & Expertise:

• Current enrollment in a degree program at an accredited school
• Proper employment certificate for minors under 18 as required by NYS law
• Ability to accurately and efficiently sort and arrange items in alphanumeric order
• Strong organizational skills and ability to follow detailed instruction in a fast-paced environment
• Excellent customer service skills and the ability to work with a diverse patronage
• Superb interpersonal and communication skills
• Strong problem-solving skills
• Demonstrated ability to work as part of a team
• Demonstrated reliability and professionalism
• Basic computer and basic technology skills such as Microsoft Office Suite and Google Application

Benefits:

• Core Values: Be Helpful to patrons and colleagues, Be Resourceful in solving problems, Be Curious in all aspects of your work, Be Welcoming and Inclusive
• Physical Duties: Moderate lifting required (up to 25 lbs), Pushing book trucks
• Schedule: 14 hours per week