Staff Software Engineer, Pricing and Packaging Engineering

Job Overview

The Pricing & Packaging team at Gusto is seeking a Staff Software Engineer to lead the development of Gusto's internal Commerce Platform solutions. You will own the architecture and delivery of systems that power how Gusto packages, prices, and delivers its products to over 500,000 small businesses nationwide.

Responsibilities

• Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, and subscription and entitlement systems, ensuring services are reliable, performant, and meet business needs.
• Partner with product management and cross-functional engineering teams to define the platform's technical roadmap and drive adoption across Gusto.
• Drive end-to-end delivery of complex, ambiguous projects from requirements gathering and technical scoping through implementation, rollout, and post-launch iteration.
• Mentor and grow engineers on the team through design reviews, code reviews, and hands-on technical coaching, fostering a culture of craftsmanship and continuous improvement.
• Leverage AI tools to accelerate engineering velocity and establish team-wide best practices for AI-augmented development.
• Collaborate with Gusto's marketing and business teams to evolve the self-serve system for managing products, bundles, promotions, and discounts, enabling faster time-to-market for new offerings.

Requirements

• 8+ years of software development experience.
• Deep experience building and operating large-scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging domains.
• Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale.
• Strong command of distributed systems, API design, and service reliability practices, with experience defining and meeting SLOs in production environments.
• Ability to lead cross-functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders around a shared technical vision.
• Ability to mentor engineers to maximize their performance and impact.
• Experience with large-scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area.

Compensation and Benefits

• Cash compensation: $197,000–$247,000 for San Francisco & New York.
• Stock equity is additional.
• Competitive base pay, benefits, and equity (RSUs) for all full-time employees.

Work Environment

• Physical office spaces in Denver, San Francisco, and New York City.
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week.