Senior Director, Analyst Relations

At Twilio, we're shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

As the Senior Director, Analyst Relations, you will lead our global AR strategy across our core and emerging enterprise tech portfolio. This is a high-visibility leadership role tailored for a sophisticated communicator who commands executive presence and possesses a deep mastery of the modern B2B enterprise technology landscape.

Responsibilities:

• Strategic Vision & Execution: Set the global analyst relations strategy across our core and emerging portfolio. Drive execution by partnering cross-functionally across Communications, PMM and R&D.
• Analyst Engagement & Advocacy: Build and nurture deep, trust-based relationships with tier-one firms (Gartner, Forrester, IDC) and key industry consultants.
• Category & Audience Expansion: Identify high-impact opportunities to amplify our story beyond traditional coverage and reports.
• Evaluations & Content Architecture: Drive the end-to-end strategy and content submission process for major market reports.
• Executive Coaching & Advisory: Act as a trusted advisor to senior executives and product leaders.
• Team Leadership & Process Excellence: Scale and optimize the AR function, improving organizational structures, managing budgets, and implementing processes.

Qualifications:

• Enterprise Tech Experience: 15+ years of tech experience within B2B SaaS, developer platforms, or data infrastructure.
• AR Track Record: A proven track record of managing and securing leadership positioning in major analyst reports.
• Executive Presence: Proven track record of commanding poise, managing pressure, and successfully influencing audiences at the C-suite and VP level.
• Communication: Exceptional written, verbal, and persuasive communication skills.
• Business Acumen: Strong business acumen and quantitative skills.
• Leadership & People Management: Excellent people leadership skills.
• Collaborative Powerhouse: A natural relationship builder and proactive self-starter.

Location: Remote - US Travel: Approximately 15% travel anticipated

What We Offer:

• Competitive pay
• Generous time off
• Ample parental and wellness leave
• Healthcare
• Retirement savings program

Compensation:

• Estimated pay ranges: $207,200 - $259,000 (based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.)
• $219,360 - $274,200 (based in New York, New Jersey, Washington State, or California)
• $243,680 - $304,600 (based in the San Francisco Bay area, California)