Description
Join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers. As an Account Executive, Commercial, you'll own the full sales cycle , prospecting, discovery, value-based demos, negotiation, and close ,across our EMEA SMB customer base for deal sizes between 20k-250k ARR.
Generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing.
Lead incisive discovery to uncover business problems, quantify impact, and align stakeholders on an Intercom value narrative.
Deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer’s goals and constraints.
Navigate procurement, security, and legal processes with support from cross-functional partners; keep deals moving with clear next steps and timelines.
Forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity.
Influence the product roadmap by sharing structured market feedback and customer insights.
Champion Intercom’s values in every interaction with customers and teammates.