Solution Architect (Pre-sales)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

As a Solution Architect (Pre-sales) at Elastic, you help customers and partners design, implement, and optimise solutions using the Elastic Stack.

Responsibilities

• Collaborate with account teams to understand customer requirements.
• Conduct technical discovery sessions and solution workshops.
• Design architectures for search, observability, and security use cases.
• Deliver product demonstrations and proof-of-concepts.
• Assist with deployment planning and configuration.
• Provide guidance on scaling, performance tuning, and security.
• Document solutions and share technical knowledge internally and externally.

Requirements

• Solid understanding of distributed systems and data indexing/search.
• Experience in a technical customer-facing role.
• Ability to map business needs to technical solutions.
• Strong problem-solving and communication skills.
• Familiarity with cloud platforms (AWS, Azure, GCP).
• Fluent in English.

Nice to Have

• Experience with the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) or similar technologies.
• Experience in observability, security analytics, or enterprise search.
• Knowledge of scripting or programming (Python, Java, etc.).
• Understanding of DevOps practices and CI/CD pipelines.

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave