Description
Job Title: Senior Privacy Counsel
Location: Dublin, Ireland
Department: Legal
Job Description:
Intercom is seeking a dedicated Senior Privacy Counsel to lead the company on global legal matters involving privacy, data protection and cybersecurity. You will advise and partner with our engineering, product, security, sales, marketing, H.R. and other teams throughout the organization to manage legal risk and compliance with global privacy laws and regulations.
Responsibilities:
- Serve as a subject matter expert and resource on privacy, data protection and security with a multi-jurisdictional lens
- Work with teams across offices on various privacy, data protection and security compliance initiatives
- Partner closely with colleagues on Intercom’s legal team on cross-functional projects with privacy, data protection and regulatory implications
- Provide guidance and interpretation on legal requirements to the engineering and product teams with respect to existing and new product features and functionality for privacy-by-design initiatives
- Provide guidance to the H.R. team on employee privacy and data protection concerns and processes
- Respond to customer and employee questions about their individual data rights and Intercom’s processing activities
- Draft data protection impact assessments, partnering with product counsel and security, where needed
- Keep up to date on privacy and data protection law developments and provide analysis and guidance for implementation into business processes
- Counsel and advise commercial teams and business partners on data protection related provisions in contracts, including partnering with commercial counsel on drafting and maintaining data processing agreement templates and playbooks
- Partner with the Security team on company policies, risk assessments, projects and breach incidents
- Support projects in other key compliance areas involving our Code of Conduct and other policies
What skills do I need?
- 10+ years relevant experience as an attorney or counsel with law firm and in-house legal departments, advising a multinational technology company on global data privacy regulation and laws
- Foundational knowledge of key security programs such as SOC2, ISO and HIPAA
- CIPP/E or CIPP/US certification
- Comfort in influencing and educating an organization on the importance of privacy and implementation of privacy initiatives, and capable of building relationships and gaining respect of senior leaders in the organization
- An ability to multi-task and handle a variety of projects and tasks simultaneously
- Attention to detail, a sense of passion to support Intercom’s privacy initiatives and the ability and confidence to assess and balance risk in a fast-paced environment
Benefits
Dublin/London
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.