Field Sales Associate, Services

We're seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of Airbnb in key Mexico City neighborhoods. This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in CDMX.

A typical day will involve:

• Lead Generation: Identifying and connecting with potential hosts in person, sourcing through online research, cold calling, community engagement, and local networking.

• Sales Pitches: Delivering persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.

• Onboarding: Partnering with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.

• Market Insights: Gathering valuable insights from potential hosts and the community to inform sales strategies and improve service offerings.

To succeed in this role, you will need:

• 3-5 years of experience in sales, partnerships, or community engagement.

• Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.

• A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source and close successful leads.

• Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.

• Experience with or understanding of small business owners, hosts, or side hustlers is a plus.

• Based in Mexico City and deep local knowledge of the market and its service offerings.