Global Events Manager, Flagship Events

Twilio is seeking a high-caliber, dynamic Global Events Manager to serve as the primary architect for its annual flagship conference, SIGNAL.

As the lead for SIGNAL, you will own the end-to-end lifecycle of Twilio's most significant brand moment,from collaborating with global stakeholders on high-level strategy and production to meticulous budget oversight and project management.

Responsibilities:

• Lead SIGNAL Strategy: Serve as the primary project lead for the flagship conference, working with stakeholders to define the attendee journey, event themes, and strategic goals to drive brand equity and pipeline.
• End-to-End Production: Orchestrate all aspects of large-scale logistics, including venue sourcing, budget management, vendor coordination, production, operations, experiential engagement, sponsorship, and onsite execution.
• Cross-Functional Leadership: Act as the central hub for SIGNAL, collaborating with leadership, product marketing, GTM sales, and brand creative teams to understand their needs and incorporate them into the event planning.
• Full-Cycle Project Management: Lead global status meetings, drive rigorous project timelines, and manage complex workstreams.
• Financial Stewardship: Build and manage multi-million dollar event budgets, prioritizing cost-effectiveness, contract negotiations, and detailed ROI reporting.
• Global Integration: Ensure SIGNAL's content and experience are adaptable for regional nuances in LATAM, EMEA, and APJ.
• Measurement & Analysis: Define Key Performance Indicators (KPIs) and lead post-event debriefs to analyze impact, attendee satisfaction, and conversion metrics.

Qualifications:

• 5+ years of experience in high-growth tech event marketing, specifically leading large-scale user conferences (2,000+ attendees).
• Flagship Experience: Proven track record of managing 'Flagship' level events where strategy, production value, and brand storytelling are paramount.
• Executive Presence: Strong communication and interpersonal skills, extensive experience advising and collaborating with C-level executives.
• Operational Excellence: Demonstrated ability to manage event strategy, execution, and post-event analysis.
• Collaborative Leadership: Demonstrated ability to lead by influence, aligning product, sales, and marketing teams toward a singular event vision.

Location: Remote - US Travel: Approximately 30% travel anticipated

Compensation:

• Estimated pay ranges: $87,840 - $109,800 (based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont, or Washington D.C.); $92,960 - $116,200 (based in New York, New Jersey, Washington State, or California); $103,200 - $129,000 (based in the San Francisco Bay area, California)
• Eligible to participate in Twilio's equity plan and corporate bonus plan
• Benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave