Senior Solution Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

As a Senior Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and solve our customers' business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

Responsibilities

• Serve as the technical point of contact for some of our biggest clients within the Enterprise Sector.
• Develop a deep understanding of customers' goals and objectives and articulate how our offerings address their needs.
• Create and own value-based relationships at all levels in customer organisations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
• Advise the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboard, educate, and enable our partners, and support them in sales cycles.
• Create collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepen both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

Requirements

• Minimum 4 years of success in a technical presales role - selling, demonstrating, and implementing technology to earn your customer's trust.
• Experience in at least one of the following technologies/solutions: enterprise search, observability, or cybersecurity.
• Experience working within the Enterprise sector, and having the understanding to stay competitive and successfully navigate the sector's unique challenges.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence and inspire groups, both large and small.
• A willingness to travel 30% within a region, as well as occasionally internationally.
• Fluent in English (business level).

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with a minimum of 16 weeks of parental leave.