Description
We are seeking a Strategic Account Executive to join our team in Japan. As a Strategic Account Executive, you will play a key role in the growth strategy of Twilio Japan by growing existing customers.
You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers.
Key Responsibilities:
- Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business.
- Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them.
- Forecast the business, including revenue, opportunities with expected annual run-rate business size and timing of ramping, incremental annual commitment values, strategic activations of key cross-sell product, sales funnel management, systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines.
- Be an active spokesperson for Twilio Mission, Vision and Value, Corporate Story to our customers, potential customers, and any external partners who collaborate.
Qualifications:
- 5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication.
- Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
- Demonstrated track record of growth of business, growth strategy development and execution.
- Challenger mindset with appetite to acquire new business and customers.
- Record of delivering market driven results, especially to scale and enterprise customers.
- Capable to understand English as business level and communicate in writings.
Desired Qualifications:
- Deep experience working with telecom companies, carriers, or global communications platforms.
- Software, SaaS, CPaaS or CCaaS experience with AI capabilities.
- Fluent verbal communication in English.
- Cloud Technology Sales - IaaS/PaaS, virtualization, security.
- Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations.
Location: Remote - Japan Travel: Approximately 50% travel is anticipated.
What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.