Integrations Platform Administrator

Job Purpose

The Senior Platform Engineer – MuleSoft Platform & Ops Automation is responsible for the stability, security, scalability, and automation of the MuleSoft Anypoint Platform across cloud and hybrid environments.

How You Make an Impact (Job Accountabilities)

• Own the operational stability, performance, and availability of the MuleSoft Anypoint Platform across production and non-production environments.
• Administer and optimize MuleSoft Runtime Manager, API Manager, Access Management, AnypointMQ, RPA, Intelligent Document Processing, Partner Manager, and Runtime Fabric or CloudHub deployments.
• Administer and optimize use of Design Center, Exchange, and Anypoint Experience Hub for presentation and consumption of APIs to internal and external audiences.
• Monitor, report, and forecast on MuleSoft platform consumption to ensure accuracy in budget forecasting and environment expansion based on platform licensing.
• Administer and optimize delivery of software used on developer workstations such as Anypoint Studio, Anypoint Code Builder, Postman, and Github Desktop.
• Design, implement, and maintain CI/CD pipelines to automate MuleSoft deployments, environment promotion, and rollback strategies.
• Lead production incident response, root cause analysis, and preventative remediation for integration and API failures.
• Implement observability, monitoring, alerting, logging, and SLA frameworks to ensure proactive detection and resolution of platform issues.
• Enforce platform standards for security, configuration, and operational readiness in alignment with enterprise architecture and compliance requirements.
• Support API gateway configuration, TLS certificates, policy enforcement, and secure integration patterns.
• Plan and execute MuleSoft platform upgrades, patches, and capacity scaling initiatives.
• Collaborate with infrastructure, security, network, application, DevOps, and architecture teams to deliver reliable, secure, and scalable integration solutions.
• Engage with MuleSoft Account Managers, committees, and/or user groups to stay ahead of platform changes, new capabilities, and emerging technologies.
• Manage platform documentation in tools such as LeanIX and ServiceNow CMDB.
• Architect, implement, and support Disaster Recovery plans for the MuleSoft application environments.
• Implement security best practices and solutions for users and applications consuming MuleSoft capabilities.

What You Bring to the Role (Qualifications)

• Seven (7) or more years of experience supporting enterprise-class applications, middleware, or integration platforms.
• Three (3) or more years of hands-on administration and engineering of the MuleSoft Anypoint Platform.
• Strong experience operating MuleSoft in production environments including CloudHub, Runtime Fabric, or hybrid deployments.
• Hands-on experience with Code, Container, and Artifact Repository tools such as Bitbucket, Github, Maven, JFrog, or similar.
• Experience with CI/CD automation tools such as Jenkins, Azure DevOps, GitHub Actions, Sonarqube, or similar.
• Hands-on experience with API-led connectivity, REST and SOAP web services, RAML, and OpenAPI.
• Hands-on experience supporting EDI and B2B connectivity and message exchanges with 3rd parties.
• Hands-on experience with Event Driven Architecture, Message Queueing, and Pub/Sub integration patterns.
• Strong troubleshooting skills using MuleSoft debuggers, flow analyzers, and performance tuning techniques.
• Experience with Linux systems, scripting (Python, Bash, etc), and automation for platform operations.
• Ability to communicate technical issues and remediation plans to engineering teams and leadership.

Competencies Desired

• Hands on admin Mulesoft platform experience – must have.
• Hands on admin Webmethods experience – nice to have (legacy architecture).
• Platform Stability and Reliability.
• Automation and DevOps Enablement.
• Production Incident Leadership.
• Security and Compliance Alignment.
• Cross-Team Collaboration.
• Technical Problem Solving.
• Operational Documentation Discipline.

Certifications Desired

• MuleSoft Certified Integration Architect.
• MuleSoft Certified Platform Integration Architect.