Database Operations Engineer

Job Description:

As a Database Operations Engineer on the Database Operations team, you will be involved in the architecture and design of our databases from a deployment and observability perspective. Once a database is deployed, we build and maintain the automations and observability that ensure the databases meet our reliability and availability objectives in a wide variety of deployment environments.

Responsibilities:

• Build and maintain software that automates the routine maintenance tasks involved in deploying and running production databases

• Participate in regular on-call rotations

• Troubleshoot, diagnose, and remediate issues that arise in the stability and reliability of production database systems

• Participate in post-incident reviews and take ownership of follow-up actions

• Manage and execute large-scale migrations of the fleet of databases we run

• Collaborate closely with customer-facing teams when responding to incidents or when assisting them in setting up new installations of databases

• Work with database engineering teams and infrastructure teams to build resilient and highly available database systems

• Continuously invest in documentation, metrics, monitors, and other troubleshooting tools

• Build deep expertise and experience in production systems (Kubernetes, cloud environments, Cassandra, Elasticsearch, etc.) and share that knowledge amongst the team

What We Value:

• Strong sense of ownership in ambiguous environments. You are not afraid to step in to take ownership and drive important outcomes when traditional lines of ownership are unclear.

• Demonstrated ability to collaborate and empathize with a variety of individuals in a high-pressure environment. You will be part of high-stakes incidents, and you will be expected to keep calm and work effectively in such situations.

• Strong curiosity and motivation to learn new technology and concepts. We are constantly encountering new technologies and systems, and you will be expected to quickly understand them and incorporate them into your daily work.

• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration.

• First principles thinking. You have a deep desire to thoroughly understand what you are working on instead of just applying band-aid fixes, and are not afraid to ask questions to gain understanding.

What We Require:

• Engineering background in Computer Science, Mathematics, Software Engineering, Physics, or similar field.

• Experience writing code in a variety of programming languages such as Java, Python, and Go, as part of a past role or personal projects.

• Experience with cloud and deployment technologies such as Kubernetes, Helm, AWS, GCP, Azure, and Openshift.

• Experience with database technologies such as Cassandra, Elasticsearch, and Kafka.

• A solid foundation in Linux and web service fundamentals.

• Familiarity with observability tools such as Grafana and Prometheus.

• Strong written and verbal communication and the ability to iterate quickly with teammates and incorporate feedback.

Additional Information:

Palantir is particularly interested in applicants who have a current right to work in Singapore, and we encourage Singapore citizens to apply.