Senior Business Analyst (FTC)

An opportunity has arisen for a Senior Business Analyst within the Specialist Services division. This role will support the delivery of both transformational change and smaller-scale initiatives, working across the full project lifecycle.

The successful candidate will work closely with SMEs, Product Managers, Project Managers, Architects and Development teams to translate business demand into clear, structured requirements that support IT delivery.

Key responsibilities include:

• Leading requirements discovery and definition, documenting outputs in Azure DevOps (ADO) using Features and User Stories
• Planning and delivering business analysis activities across complex and ambiguous initiatives
• Engaging with stakeholders at all levels to understand, challenge and prioritise business needs
• Facilitating workshops and decision-making sessions
• Supporting feasibility assessments and business case development
• Driving business process analysis and improvement, ensuring alignment between systems and operations
• Coordinating and supporting User Acceptance Testing (UAT) activities
• Managing and maintaining requirements backlogs and baselines
• Contributing to BA standards, tools and best practices

Essential requirements include:

• Significant experience in Business Analysis / IT delivery environments (typically 5–10+ years)
• Strong understanding of business processes and enterprise systems
• Experience working across Agile, Waterfall or hybrid delivery models
• Proven ability to operate in complex, multi-stakeholder environments
• Experience using tools such as Azure DevOps, Visio, BPMN or Power BI