IT Disaster Recovery Manager

Job Purpose

As an IT Disaster Recovery (DR) Manager at Valvoline Global Operations, you will develop, implement, and maintain disaster recovery strategies and business continuity plans to ensure the resilience of IT systems and infrastructure. This role requires strong leadership, risk assessment, and technical expertise to safeguard critical business operations in the event of an IT disruption or disaster.

How You Make an Impact (Job Accountabilities)

• Develop, implement, and manage disaster recovery plans, policies, and procedures to ensure IT resilience. Maintain documentation of DR strategies, procedures, and test results.
• Conduct risk assessments and business impact analyses to identify vulnerabilities and critical business functions.
• Collaborate with IT teams to design and implement backup, recovery, and failover solutions.
• Ensure compliance with industry regulations and standards such as ISO 22301, NIST, and other relevant frameworks.
• Lead and coordinate response efforts during IT disruptions or disaster events, ensuring minimal impact on business operations.
• Develop training programs and conduct disaster recovery drills for IT personnel and key stakeholders.

What You Bring to the Role (Job Qualifications / Education / Skills / Requirements / Capabilities)

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience in IT disaster recovery, business continuity, or IT risk management in a supervisory or managerial capacity.
• Experience in cloud-based disaster recovery solutions is a plus.
• One or more of the following certifications: Certified Business Continuity Professional (CBCP), Disaster Recovery Certified Specialist (DRCS), ISO22301 Business Continuity Management Lead Implementer.

Competencies Desired

Technical Skills:

• Proficiency in backup, recovery, and high-availability solutions.
• Strong understanding of IT infrastructure, including networks, servers, databases, and cloud environments.
• Knowledge of best practices related to disaster recovery.
• Familiarity with Service-Now DRP features as well as CMDB, Service Mapping, Major Incident, and risk management.
• Familiarity with Scaled Agile Framework (SAFe) Agile.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication and leadership abilities.
• Ability to work under pressure and manage crisis situations effectively.