Service Training Instructor

Join our team as a Service Training Instructor at our Laval, Quebec facility. As a key member of our team, you will be responsible for teaching, mentoring, and certifying dealership technicians on cutting-edge internal combustion (ICE), Hybrid, and Battery Electric Vehicle (BEV) technologies.

Key Responsibilities:

• Deliver classroom/distance learning courses in a variety of topics to dealership technicians at our Ford Service Training Centre in Laval, Quebec.
• Be responsible for efficient running of assigned Service Training Centre, including training/classroom/workshop supplies, equipment certifications, maintenance requests, etc.
• Manage regional training waitlists and monthly schedules via the Learning Management System (LMS).
• Act as a consultant for Dealers and Field Staff regarding technician competency and the Automotive Student Service Educational Training (ASSET) program (where applicable).

Requirements:

• Certified Automotive Technician with industry and/or Ford Accreditation.
• Fully Bilingual (English and French) with professional-level proficiency in both oral and written communication.
• Minimum of five years of experience in automotive diagnostics and repair.
• Valid Driver’s License and a current Passport for international travel (training in the US).
• Proficient in Microsoft 365 (Teams, Outlook, Excel, PowerPoint).

Preferred Qualifications:

• Advanced experience in Diesel or Electric Vehicle (EV) battery repair and high-voltage systems.
• Experience in automatic transmission diagnostics and repairs is an asset.
• Technical Automotive Training experience is an asset.
• Previous experience as a Shop Foreman, Lead Hand, or Technical Instructor.
• Proven ability to translate complex technical concepts into easy-to-understand learning modules.