Description
External Communications Manager
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
Communications
Compensation
- $234K – $260K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our communications team's ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
About the Role
We’re seeking to hire a highly experienced PR professional to expand our small, high-impact team. This role will work closely with the go-to-market organization to explain the business of OpenAI, showcase our market leadership, and tell stories about how people and organizations are using AI to be more creative, productive and innovative.
The growing impact and visibility of ChatGPT and our other technologies has led to high-profile and widespread interest in OpenAI from reporters and media outlets all over the world. We believe it is our responsibility to educate external audiences about the benefits and risks of our technology, communicate our values and intentions, and explain our approach to the safe development and deployment of AI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
- Proactively tell stories about beneficial use cases that map to OpenAI’s goals of building trust and credibility.
- Explain the business of OpenAI, and showcase our market leadership.
- Develop messaging and media strategy to demonstrate how OpenAI's platform helps founders / enterprises thrive.
- Advise and empower customers to tell their own stories with our support.
- Identify strategic media and speaking opps for go-to-market leadership in an effort to raise profiles of trusted leaders.
- Manage partners for 1P and 3P launches.
You’ll thrive in this role if:
- Have experience leading strategic media campaigns and developing vertical messaging for specific industries.
- Partner confidently with senior executives to elevate visibility and communicate company strategy.
- Own stories end-to-end — from shaping the narrative to managing relationships with top-tier reporters.
- Work seamlessly across internal partners (GTM, product, legal, and more), advising and aligning stakeholders along the way.
- Know how to influence coverage by proactively equipping publications with the right information and credible experts.
- Enjoy being part of a small, highly experienced team where your contributions are meaningful and visible.
- Build and maintain relationships naturally — it’s one of your core strengths.
- Are excited to tell technology stories that can have significant real-world impact, with a strong interest in AI.
- Are comfortable managing high-profile, highly visible stories in fast-moving environments.
- Like translating highly technical topics into clear, compelling narratives for general audiences.
- Excel at both strategy and hands-on execution, switching smoothly between big-picture thinking and day-to-day delivery.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.