Description
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Job Description Cloudflare’s solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare’s services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today.
Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!). On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients.
A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own.
Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives.
For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track-record of success such as that demonstrated with recent projects with the NCSC (https://www.ncsc.gov.uk/news/ncsc-new-pdns-partnership), this role has an emphasis on supporting our clients in both local and central government, as well as select private sector clients where appropriate.
Previous experience in supporting the public sector is beneficial, however not mandatory.
Responsibilities Collaborate with clients from early-stage ideation through to planning for production Contribute energy, ideas and opinion on solving hard problems in the industry Develop adjacent technology expertise and master key skills relating to technical and industry advocacy Offer good practice guidance and adopt a deploy-to-production mindset Work alongside peers with deep subject-matter expertise and industry knowledge Contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing Industry Analyses and Perspectives
Requirements 10+ years of experience in the IT industry (mid-level or senior engineering level experience) Ability to manage a project, work to deadlines, and prioritise between competing demands Demonstrating empathy with customers and quickly identifying challenges and pain points they face Understanding of “how the internet works” Knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers Experience with scripting languages (e.g. Python, JavaScript, Bash) and a desire to expand those skills Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security Previous experience in a pre-sales SE or consulting role Experience with in-region travel (15~30 days per quarter)
Preferred Qualifications Bachelor’s degree in Computer Science or related field Certifications in relevant areas (e.g. AWS, Azure, Google Cloud, etc.) Experience with cloud-based infrastructure and services Experience with containerization and orchestration (e.g. Docker, Kubernetes) Experience with CI/CD pipelines and automation Experience with security and compliance frameworks and regulations (e.g. PCI-DSS, HIPAA, GDPR, etc.)
What We Offer Cloudflare is a rapidly growing company with a strong commitment to innovation and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you!