Description
We are looking for a Senior Partner Enablement Manager who will excel within a specialized Dual-Function Model, operating seamlessly as a strategic consultant, master facilitator and hands-on designer.
In this role, you will be the dedicated enablement resource for our partner organization. As a Senior Partner Enablement Manager, you will drive tangible revenue growth by improving attach and conversion rates for partner-led deals.
You will fully integrate the partner motion into enablement narratives, ensuring Twilio GTM understands a unified “better together” message. You will bridge the gap between complex product offerings and partner revenue generation ensuring our GTM teams fully understand how to leverage our Partner ecosystem.
Responsibilities:
- Be the Enablement Business Partner: Act as the primary point of contact for the Global Partnerships Team. Align enablement strategies directly with regional partner revenue goals and pipeline needs.
- Partner Ecosystem End-to-End Instructional Design: Architect, build, and maintain high-quality enablement content tailored specifically about the Twilio partner motion.
- Master Facilitation: Lead dynamic virtual and in-person training sessions, workshops, and bootcamps for the Twilio GTM Team.
- Partnership & Peer Collaboration: Navigate a matrixed environment with ease. Collaborate with the Partnerships organizations, Product, GTM Sales Enablement, Partnerships, and Product teams.
- Impact Measurement: Track, analyze, and report on enablement metrics.
- Strategic Roadmap Alignment: Partner with executive stakeholders to plan, prioritize and execute an enablement roadmap aligned with the global partnership growth initiatives and revenue goals.
- GTM Narrative Integration: Consult with partner leadership and cross-functional teams to embed a unified, "better together" partner narrative across the broader Twilio GTM motion.
Qualifications: *Required:
- Experience: 5+ years of experience in Sales Enablement, Partner/Channel Enablement, or Instructional Design within the SaaS, Cloud, or CPaaS industries.
- The "Partner" Mindset: A deep understanding of channel ecosystems, partner personas.
- Instructional Design Mastery: Proven experience building modern learning curricula using tools like Articulate Storyline/Rise, Camtasia.
- Facilitation Flair: Exceptional presentation and storytelling skills.
- Influence & Stakeholder Management: Ability to build trust rapidly with VP-level executives and cross-functional teams.
Location: Remote - US
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel: Approximately 25% travel is anticipated.
What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.