Senior Manager, Marketing Operations

The Senior Manager, Marketing Operations role at Electronic Arts is a tactical builder with expertise in media operations, process design, and financial planning. You will lead operational initiatives, establish processes that support consistent execution, and collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness.

Responsibilities:

• Lead operational initiatives and establish processes that support consistent execution
• Collaborate with stakeholders across multiple business units to drive alignment and operational effectiveness
• Help teams navigate change and support informed decision-making through operational and financial insights
• Contribute to the continuous improvement of media operations
• Manage media budgets, advanced forecasting, and collaborating with budget owners across multiple business units
• Monitor actual spend against budget, identify potential overages or underruns, and recommend budget reallocations across products based on financial performance and priorities
• Evaluate existing workflows, identify process inefficiencies, and develop standardized operating procedures (SOPs) that support consistency and scalability across multiple products
• Influence decisions, and build productive working relationships with teams, agency partners, and external vendors

Requirements:

• Minimum of 10 years of experience in full-funnel media strategy and buying within a complex, changing enterprise, or in enterprise program management leading large scale change initiatives
• 5+ years of experience in Operations, Program Management, or Business Excellence within the media, tech, or video games space
• Expertise in leading large-scale organizational change and setting new standards, tools, and processes for media operations
• 5+ years managing complex and dynamic budgets, handling forecasting and real-time adjustments, and managing reporting cadences to senior executives
• Bachelor's degree in Marketing, Business Management, or a related field

Benefits:

• Competitive salary
• Benefits package including paid time off, sick time, company holidays, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) or retirement plan
• Opportunities for bonus and equity