Front Office Supervisor

As Front Office Supervisor, you will facilitate and supervise the daily front office operations for the clinic. This position will focus on the clinic’s front office engagement, environment, and staff performance.

Key Responsibilities:

• Supervise daily front office operations
• Collaborate with Clinic Managers and Front Office Manager to achieve clinic goals
• Provide coaching on front office performance, referral management, and customer service
• Monitor referral data and KPIs
• Manage front office labor, schedules, and PTO requests
• Communicate effectively with insurance verification, authorization, and billing teams

Benefits:

• Competitive compensation with performance-based incentives
• Professional development and career progression
• Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package

Requirements:

• High School or GED diploma
• Keyboarding skills, with the ability to type 45 words per minute
• Strong interpersonal, oral, and written communication skills
• Good organization skills and ability to prioritize tasks
• Proficiency in Microsoft Word, Excel, and Windows-based applications
• Excellent communication and relationship-building skills
• Basic knowledge of medical reimbursement and technology