Commercial Account Executive - Named, Canada

We are seeking a Commercial Account Executive to join our team in Canada. As a Commercial Account Executive, you will be responsible for meeting or exceeding quota while fostering strong customer relationships. You will articulate the value of GitLab to our Commercial prospects and customers in Canada, take ownership of and act as the CEO for the book of business in your territory, and ensure adoption of our solutions and do your best to avoid churn and contraction.

Your responsibilities will include:

• Meeting or exceeding quota while fostering strong customer relationships
• Articulating the value of GitLab to our Commercial prospects and customers in Canada
• Taking ownership of and acting as the CEO for the book of business in your territory
• Building a strong pipeline through a healthy cadence of prospecting activity
• Prospecting and closing new business to expand your territory
• Ensuring adoption of our solutions and doing your best to avoid churn and contraction
• Working and collaborating with our Partner ecosystem to drive new business and value for our customers
• Creating an accurate forecast for each quarter against your plan/budget
• Driving attendance to our events, which you will be part of to further network with current and prospective customers
• Contributing to root cause analyses on wins/losses
• Communicating lessons learned to the team, including account managers, the marketing team, and the technical team
• Contributing to documenting improvements in our sales handbook
• Collaborating with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
• Being the voice of the customer by contributing product ideas to our public issue tracker
• Mastering MEDPICC and Command of the Message on all opportunities

You will bring:

• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
• Interest in GitLab, and open source software
• Ability to leverage established relationships and proven sales techniques for success
• Effective communicator, strong interpersonal skills
• Motivated, driven and results oriented
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to travel regularly to meet with customers in person and comply with the company’s travel policy

If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law.