FBS HR Operations Associate

FBS HR Operations Associate at Capgemini

This role is responsible for ensuring an efficient recruitment and selection process, conducting all stages with excellence, from interacting with hiring managers, HR team, candidates and clients to updating documentation, ensuring deadlines are met and quality results are achieved to meet the FBS goals.

Responsibilities

• Recruitment and selection process management: from job posting, candidate screening, scheduling and conducting assessments, to offer letter management and document entry.
• Document update and management: keep process documentation (mapping, procedures, etc.) always updated and organized, within established deadlines.
• Service and support: clarify doubts about HR policies and procedures, interact with candidates and clients, and monitor and support the team.
• Quality and safety assurance: ensure compliance with internal standards, participate in training, and ensure a safe and appropriate work environment.
• Collaboration and sharing: work as a team, share knowledge and ensure the delivery of good results.

Requirements

• Bachelor's degree in HR, Business, or a related field.
• 1 year of experience in HR Operations, Customer support, or a related field.
• English language skills, required
• Data & control
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with the ability to effectively communicate with all levels of the organization.
• Excellent command of Spanish and/or Portuguese.

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonuses
2. Comprehensive benefits package
3. Career development and training opportunities
4. Flexible work arrangements (remote and/or office-based)
5. Dynamic and inclusive work culture within a globally renowned group
6. Private Health Insurance
7. Pension Plan
8. Paid Time Off
9. Training & Development

Note: Benefits differ based on employee level.