Consultant Specialist

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

Business: IWPB Technology

Principal responsibilities:

• Work with Product Owners, business users, operations, and technology teams to analyse business needs and translate them into clear requirements, user stories, functional specifications, process flows, and acceptance criteria.
• Facilitate requirement walkthroughs, impact assessments, and solution discussions across business, technology, testing, risk, and control stakeholders.
• Support Core Banking and Payments delivery by clarifying scope, managing requirement traceability, analysing dependencies, resolving requirement queries, and ensuring delivery teams have a shared understanding of expected outcomes.
• Partner with architects, developers, QA, DevOps, and support teams to ensure solutions are feasible, supportable, scalable, and aligned with operational and control expectations.
• Support SIT, UAT, regression testing, defect triage, release readiness, operational handover, and post-implementation review to ensure delivered solutions meet business needs.
• Proactively identify requirement gaps, process issues, risks, dependencies, and improvement opportunities, and drive timely clarification or resolution.
• Maintain high-quality documentation, including BRDs, functional specifications, user stories, process maps, data/interface requirements, decision records, and stakeholder updates.
• Act as a trusted Senior Business Analyst for Core Banking and Payments stakeholders, bringing clarity, structure, and delivery focus to complex business and technology change.

Requirements:

• Bachelor’s degree or equivalent in Computer Science, IT, Business Information Systems, or a related discipline.
• 6+ years of experience in business analysis, technology delivery, product analysis, or banking system implementation, preferably in financial services.
• Strong knowledge of Core Banking and Payments domains, including business flows, operational processes, system integration, transaction lifecycle, reconciliation, exception handling, and risk/control considerations.
• Proven experience translating business needs into BRDs, functional specifications, user stories, process flows, data/interface requirements, acceptance criteria, and impact assessments.
• Solid understanding of SDLC, Agile delivery, testing lifecycle, release management, production support, and banking technology governance.
• Experience supporting SIT, UAT, regression testing, defect triage, release readiness, operational handover, and post-implementation review.
• Strong understanding of system integration, APIs, batch processing, file interfaces, data flows, and upstream/downstream dependencies.
• Technical awareness of IBM iSeries/AS400, Java, Python, SQL, APIs, or enterprise banking platforms would be an advantage.
• Strong analytical, documentation, stakeholder management, and communication skills, with the ability to bridge business, technology, operations, risk, and senior stakeholders.
• Proactive ownership mindset, with the ability to identify gaps, risks, dependencies, control issues, and improvement opportunities early.