Description
This role is at OpenAI, where you will play a pivotal role in designing, implementing and ensuring the availability, reliability, and exceptional ease-of use of our conference room audio visual and video conferencing infrastructure.
As an Audiovisual (AV) Engineer at OpenAI, you will develop, own, and continuously improve global conference room AV and video conferencing standards, with a focus on reliability, consistency, scalability, and five 9s availability.
You will design and manage enterprise conference room standards, including room archetypes, approved hardware stacks, user experience requirements, control patterns, network requirements, and supportability expectations.
You will produce and maintain standard AV drawing packages, design templates, build documentation, and release/revision cycles for global deployment.
You will establish scalable systems and processes for managing the full AV technology lifecycle, including evaluation, standardization, deployment, support, refresh, and retirement.
You will define design requirements and technical patterns for AV monitoring, alerting, automation, and operational handoff so global room standards can be supported, measured, and improved at scale.
You will oversee AV control code, programming patterns, and network requirements to move from project-specific implementations to a first-party global standard deployed consistently across offices.
You will lead AV/VC design standards and technical review for new global office buildouts, ensuring each project aligns with OpenAI's global AV architecture and user experience goals.
You will define programming, commissioning, QA, and operational handoff requirements for conference rooms and AV spaces.
You will develop and manage integrations between AV systems and core IT services, including monitoring, alerting, asset management, ticketing, calendar systems, and support workflows.
You will partner closely with ITAV Events, ITAV Upkeep, Network Engineering, Real Estate, Design and Construction, and Security to ensure AV standards meet business, operational, and technical needs.
You will own lifecycle management for conference room AV/VC technology, including vendor roadmaps, firmware strategy, end-of-life planning, approved substitutions, and global refresh planning.
You will maintain deep knowledge of AV/VC industry trends, emerging technologies, enterprise platform changes, and best practices for deploying AV at global scale.
You might thrive in this role if you have:
- 8+ years experience in design, installation, and troubleshooting of enterprise AV including direct experience implementing and using Google meet, Logitech and QSYS hardware at a global scale.
- Experience with enterprise networking technologies and architectures (Multicast routing, switch configuration, QoS, IGMP).
- Advanced QSYS programming experience.
- Cloud hosting experience, especially for highly available AV services like monitoring and alerting, and distributed AV transport.
- Proven experience managing global AV office deployments of over 300 av spaces.
- Demonstrable CAD (Revit, AutoCAD, Vectorworks, Visio) drawing package production experience.
- Event space design and commissioning experience with production equipment like Vizrt, AnalogWay, Yamaha, Panasonic, QSYS, NDI, Dante Ross, ST2110, Madi, etc..
- AV Scripting experience (Lua, Appscript, Python). Bonus points for MCP integration experience.
- Expert with video conferencing platforms (Zoom, Meet, Teams).
- Experience developing RFPs (Request for Proposal) for AV integration vendors and managing the bid/build process.
- Experience with wayfinding and conference room booking hardware and software.
- Deep understanding of AV over IP (QLAN, ST 2110, Dante, NDI) and how to deploy it safely in a corporate network environment.
- Experience with IT ticketing systems and maintaining support SLAs.