Description
Job Title: AI Workflow & Operations, Revenue Strategy & Operations
We are looking for an AI Workflow & Operations engineer to design and build AI-native workflows, automations, and internal tools that accelerate OpenAI's GTM organization.
This role sits at the intersection of Revenue Operations, AI product development, systems design, and workflow engineering. You will work directly with Sales, Solutions, RevOps, and GTM leadership to identify high-leverage operational problems and rapidly prototype and deploy AI-powered solutions using OpenAI's products, APIs, Codex, and automation platforms.
You will act as both a builder and operator , deeply understanding GTM workflows while designing practical AI systems that improve field productivity, operational scale, forecasting quality, account planning, pipeline management, customer execution, and internal decision-making.
This role is ideal for someone who enjoys translating ambiguous business problems into working AI-native systems and wants to help define how modern GTM organizations operate in an AI-first world.
Responsibilities:
- Identify opportunities where AI can improve the quality, speed, scale, and effectiveness of GTM operations and field execution
- Design and deploy AI-native workflows that combine agents, automation, systems integrations, and human review
- Build internal tooling and operational accelerators using OpenAI APIs, Codex, Salesforce, automation platforms, and lightweight applications
- Rapidly prototype and iterate on solutions that improve forecasting, pipeline management, account planning, territory operations, deal execution, customer insights, and productivity
- Partner directly with Sales, Solutions, RevOps, Systems, Finance, and Enablement teams to operationalize AI into day-to-day workflows
- Build reusable 'golden workflows,' templates, and operational tooling that can scale across the GTM organization
- Translate operational pain points into practical AI-enabled systems and automation opportunities
- Help define best practices, governance, and guardrails for deploying AI within GTM operational workflows
- Drive adoption through hands-on training, pair building sessions, documentation, and direct collaboration with operators
- Serve as a strategic thought partner to GTM leadership on how AI can reshape operational processes and field productivity
Requirements:
- 5+ years in Revenue Operations, Sales Operations, Business Systems, Workflow Engineering, Solutions Engineering, Product Operations, or related roles
- Experience building internal tools, workflow automations, AI-powered systems, or operational infrastructure
- Familiarity with APIs, automation frameworks, lightweight scripting, or AI workflow tooling
- Experience working with GTM systems such as Salesforce, analytics tooling, forecasting systems, or workflow platforms
- Strong analytical and operational problem-solving skills
- Experience deploying systems used by operators in production environments
- Ability to balance rapid experimentation with scalable operational design
Experience:
- 5+ years in Revenue Operations, Sales Operations, Business Systems, Workflow Engineering, Solutions Engineering, Product Operations, or related roles
- Experience building internal tools, workflow automations, AI-powered systems, or operational infrastructure
- Familiarity with APIs, automation frameworks, lightweight scripting, or AI workflow tooling
- Experience working with GTM systems such as Salesforce, analytics tooling, forecasting systems, or workflow platforms
- Strong analytical and operational problem-solving skills
- Experience deploying systems used by operators in production environments
- Ability to balance rapid experimentation with scalable operational design
About OpenAI:
OpenAI is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.