Financial Connections TechOps Integration Reliability Engineer

Stripe's Financial Connections group is building technology that enables individuals and businesses to securely share their financial data to improve product experiences. As a Technical Operations role in Financial Connections, you will operate, maintain, and expand banking integrations, ensuring the systems underpinning Stripe's open banking ecosystem remain reliable at scale.

Responsibilities

Operate, maintain, and expand banking integrations

• Become a domain expert in open banking, financial data access, and data aggregation,the systems, partners, and failure modes
• Own integration health end-to-end: triage degradations, diagnose root causes, coordinate with financial partners, and drive resolution with urgency
• Handle technical inquiries from internal Stripe teams and external partners, often requiring deep investigation and targeted code or configuration changes
• Build and launch new financial partner integrations using agentic tooling
• Conduct complex data analysis to investigate product performance, scope partner requirements, and surface reliability insights

Build agentic systems and automation

• Design, build, and ship LLM-powered agentic workflows that streamline and automate high-volume operational tasks
• Operate as a Human-in-the-Loop reviewer for automated processes that carry meaningful risk, applying domain expertise where automation alone isn't sufficient
• Identify inefficient or manual processes and eliminate them through AI-powered automation, code changes, or driving complex process improvements across Stripe

Partner and scale

• Serve as a technical point of contact for financial partners,troubleshooting issues, aligning on product usage, and managing relationships with clear communication
• Provide authoritative technical context to cross-functional partners including product, partnerships, compliance, and legal
• Design and improve anomaly detection systems and observability tooling to ensure data flowing through partner and internal systems is reliable and correct

Requirements

Minimum requirements

• Strong technical problem-solving skills, with the ability to develop a working understanding of complex systems
• Experience building with AI and LLM tooling with established clear outcomes
• Strong SQL skills and proficiency navigating various data systems
• Comfort with developer tools (e.g., git) and an ability to make well-scoped code changes in a large codebase
• Strong written and verbal communication skills

Preferred qualifications

• Knowledge of and experience with payment technologies, open banking, and financial data ecosystems
• Experience designing or operating agentic or LLM-powered workflows in a production environment
• Proficiency with Presto, Splunk, or similar data querying and log analysis tools
• Experience managing technical relationships with external partners or vendors