Sales Assistant

Diversity matters at Lush, where we're building a brand representing people worldwide. We celebrate individuality and want you to join us.

As the face of our store, you'll welcome customers, provide personalised recommendations, and create engaging shopping experiences. Using your product knowledge, you'll perform demonstrations, hand out tailored samples, and work closely with your team to drive sales and exceed targets. You'll also manage stock, maintain a visually appealing shop floor, and adapt displays to seasonal trends.

Key Responsibilities

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs and provide personalised recommendations.
• Deliver exceptional customer service using in-depth product knowledge.
• Assist in hosting in-store events for a memorable customer experience.
• Maintain a clean and tidy shop floor.
• Support sales targets by promoting products creatively.
• Manage stock levels efficiently.
• Control store costs, such as product waste.
• Participate in ongoing training and development.
• Collaborate with the team for an inclusive working environment.
• Contribute to in-store and external events.

Benefits

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment*
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave
• Financial childcare support on return to work*
• Flexible working
• Tailored gender affirming care*

*qualifying period/hours required