FinOps Program Manager, AI Enablement

We are seeking a FinOps Program Manager to act as a strategic catalyst for positive change. This high-impact position focuses on identifying, defining, and managing large-scale AI and process improvement initiatives through to successful completion.

You will serve as the primary partner for our sub-teams, facilitating their transition from manual bottlenecks to AI-driven solutions. Positioned at the intersection of Operational Excellence (OE), Finance Systems (FinSys), and AI technology, your objective is to transcend simple "handoffs" by thoroughly understanding technical requirements and driving solutions to fruition.

Responsibilities:

• AI Strategy & Scoping: Collaborate with FinOps sub-teams to identify high-impact opportunities for AI and automation. Transform operational challenges into clear, actionable project roadmaps.

• End-to-End Project Management: Lead strategic projects from initial discovery through technical implementation and post-launch optimization.

• Cross-Functional Collaboration: Partner closely with OE leads and FinSys teams to design and develop scalable solutions. You will ensure that the operational vision is accurately translated into system architecture.

• Continuous Improvement: Foster a mindset focused on improvement to simplify and standardize processes before integrating AI capabilities.

• Solution Realization: Take ownership of the final stages of implementation. Collaborate with technical teams to ensure the solution effectively addresses the business problem and delivers measurable ROI.

Requirements:

• Program Management: Demonstrated experience managing complex, cross-functional projects within a Finance or Business Operations context.

• Process Design: Proficient in mapping intricate financial workflows and identifying opportunities where AI/Automation can alleviate specific bottlenecks (e.g., in AP, AR, or Payroll).

• AI/Technical Literacy: Familiarity with the AI landscape, capable of directly working with tools to build/configure solutions rather than solely delegating to engineering.

• Operational Excellence: Knowledge of OE methodologies (Lean, Six Sigma, etc.). Ability to diagnose process inefficiencies and design future state workflows.

• Strategic Influence: Experience in a Strategic Projects or Business Finance role, with the ability to influence stakeholders and drive change in a fast-paced environment.

• Project Lifecycle: Proven ability to manage a project from the initial "messy" discovery phase through to technical realization and training.

Nice to Have:

• Experience in a Finance, Accounting, or FinOps function.

• Familiarity with financial systems or ERP data (e.g., Oracle, SAP, NetSuite, Workday, Coupa).

• Experience with workflow orchestration tools (e.g., Airflow, Prefect, or similar).

• Prior experience in an embedded engineering or "data product" role within a business unit.