Description
We are looking for an experienced Operations Manager to support the continued performance and development of our Tipton depot. This role is responsible for helping deliver safe, efficient and compliant day to day operations, while maintaining excellent service levels and supporting operational KPIs across the site.
Your core responsibilities will include providing leadership, guidance and day to day support to the traffic dispatcher team, supporting the operational management of daily depot activities, managing, motivating, training and developing operational teams as required, addressing underperformance, managing absence processes, supporting mobilisation planning, ensuring routing and service issues are resolved efficiently, contributing to cost control initiatives, and ensuring all Health & Safety procedures are followed and maintained.
To be successful in this role, you will need previous experience as a Transport Manager or in a similar operational leadership role within the Services or Logistics industry, experience managing people and Health & Safety within a unionised environment, proven experience working towards clearly defined service delivery KPIs, demonstrable experience of resource management and cost control, and understanding of Lean Management principles.
You will also need to have local geographical knowledge and understanding of transport legislation, understanding of working within a time critical service environment, and waste industry knowledge, including relevant legislation.
This is an internal opportunity open to current Biffa employees only.