Description
Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.
As a member of Anduril's Mission Operations team, you will be responsible for deploying and supporting Anduril's products all over the world.
We are seeking an experienced Technical Operations Engineer with prior training and experience in a relevant engineering field, to integrate the Imaging families of systems into operational concepts of employment.
Responsibilities
- Serve in a customer-facing capacity, working directly with the Department of War to develop and deploy Anduril integrated hardware-software products to meet customer and operational needs.
- Support the delivery of contract deliverables such as training manuals, pre-deployment site surveys, and technical documentation.
- Tackle complex issues related to hardware, software, and networking in unstructured situations, driving them to resolution.
- Communicate field issue status to internal and customer teams, keeping them informed.
- Support the development and implementation of comprehensive operational and logistical plans for various events.
- Ensure high availability and performance of imaging systems.
- Manage, unblock, and accelerate cross-team projects spanning multiple functional teams and cross-functional initiatives.
- Provide end-to-end support including hardware setup and software configuration.
- Pre-configure systems and ensure seamless integration with program infrastructure.
- Troubleshoot issues in real-time, applying analytical thinking and hands-on problem-solving skills.
- Author training documentation and instructions for end users and internal program usage.
- Configure and troubleshoot networking environments, including firewalls, routers, switches, access points, and cloud-based environments.
Required Qualifications
- 5+ years of experience of strong problem solving in unstructured environments at the interface of hardware, software, and networking.
- Strong mechanical and electrical aptitude and troubleshooting skills.
- Experience with command line Linux troubleshooting and operation.
- Experience translating and decomposing technical concepts into operational requirements and performance specifications.
- Experience in project management and product deployment roles.
- Excellent written and verbal communication skills.
- Ability to travel more than 75% of the year to remote regions of the world for up to two months at a time, including to hazard zones.
- Eligible to obtain and maintain an active U.S. Top Secret/SCI security clearance.
Preferred Qualifications
- B.S. in mechanical engineering, aerospace engineering, computer science, or related technical field.
- Network+ and Linux+ or equivalent experience.
- Experience with employing EO/IR and Imaging systems in military operations from the tactical to operational-level.
- Prior military or overseas contracting experience.
Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next.