Description
We are seeking a Customer Technical Program Manager to drive the planning and execution of sophisticated, multidisciplinary programs for system level integration and qualification of AI Enterprise Workstation Solutions as well as sustaining activities.
As a member of the Customer Technical Program Management team, you will support external OEM System Partners from early development phases through coordination of system integration, certification, production readiness for mass production. You will also be required to support the product throughout its lifecycle.
Key responsibilities include:
- Aligning the customer with NVIDIA Enterprise Workstation Platform integration requirements into specific tasks and assignment of those tasks to relevant functional areas
- Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure
- Clearly and thoughtfully communicating issue status to the customer and to internal NVIDIA Executive teams
- Working closely with engineering, operations, quality, product management, and sales teams to resolve planning, technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution
- Efficiently coordinating and leading complex technical engineering-to-engineering (hardware and software) discussions
- Properly representing the sense of urgency of issues and raising them (internally and/or externally) as appropriate
- Regularly communicating executive level program report status and key issues to management
Requirements include:
- BS/MS Engineering or Computer Science or equivalent experience
- 8+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs Enterprise Workstation System Partners
- Proven deep customer savvy born of performing complex programs, especially with strategic customers related to Enterprise Workstation System Platforms with Tier-1 OEMs
- Technical savvy, including Workstation devices and software engineering, network topologies, network interfaces and Workstation qualification/deployment requirements
- Supreme leadership skills across broad and diverse functional teams
- Strong analytical and problem-solving skills to address complex technical challenges
If you have a proven track record of delivering Enterprise Workstation Platforms level solutions across with strong planning and technical skills, we encourage you to apply.