Description
Job Title: Principal Presales Engineer, Product Specialist - CDP, Martech, AI
We are seeking a Principal Presales Engineer, Product Specialist to join our team at Twilio. As a key member of our sales organization, you will play a critical role in helping our customers succeed by providing technical guidance and support.
In this role, you will be responsible for:
- Developing your expertise of the Twilio platform, use cases and buyer personas, while staying current on Customer Data Platform, AI, and data engineering trends
- Architecting the Technical Win: Scoping, designing, and building multi-product solution architecture and compelling presentations to secure the Technical Win, in partnership with core sales, core SE, and Enterprise Strategist teams
- Designing creative solutions across customer data flows, AI decisioning, and end-to-end customer journey design
- Educating cross-functional teams on product specific knowledge, enablement, strategy, and solutions / use cases (Sales, Presales, Marketing, Enablement, CS, Product, etc.)
- Mentoring sales and SE team members on value-selling strategies and complex solution selling
- Documenting recent patterns and technology shifts with our clients and prospects to influence Product and R&D strategy via GTM interlock and Product Life Cycle processes
- Driving Thought Leadership: Proactively contributing to the Specialist Org strategy and the multi-product GTM motion
Requirements:
- Demonstrated ability to lead complex solutions sales cycles, including novel solution scoping, design, and validation
- Expert stakeholder collaboration and influencing skills
- 6+ years of progressive presales experience, including complex solution architecture
- 2+ years of demonstrated expertise in CDP and/or martech related platforms - including data engineering, data modeling, and/or cloud data warehouse
- Strong track record of excellent verbal and written communication skills, and driving deal strategy with creative and compelling storytelling
- Experience selling and designing solutions across multiple product areas within a CDP or Martech-related platform
- Confidence influencing and engaging with a highly skilled and experienced audiences including C-level executives
Desired:
- Experience working in an overlay or specialist presales capacity
- Experience collaborating with product on strategy, positioning, and roadmap
For this role, approximately 20% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values , something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!