SE I DevOps Engineer

Job Summary

We are seeking an experienced DevOps Engineer to join our team at Helpshift. As a DevOps Engineer, you will be responsible for creating, maintaining, scaling, and securing infrastructure used by multiple teams for critical workloads.

About the Team

The DevOps team is at the core of Helpshift's engineering, with technical expertise in various areas, including:

• Production and development infrastructure provisioning and maintenance
• Database infrastructure
• Automations
• Core infrastructure (scalability, performance, and optimisation)
• Security and compliance
• Engineering processes

Responsibilities

As a DevOps Engineer at Helpshift, you will:

• Maintain, build, and scale infrastructure to host production workloads and support internal engineering teams
• Make decisions with significant impact on Helpshift

Requirements

To be successful in this role, you should have:

• 3+ years of relevant experience
• In-depth knowledge of UNIX-like operating systems (Ubuntu)
• Strong understanding of networking protocols, security architectures, and identity and access management (IAM) principles
• Experience with containerisation technologies (Docker, Kubernetes) and securing containerised environments
• Experience designing and building highly scalable, fault-tolerant, and cost-effective solutions
• Familiarity with FOSS tools for monitoring, graphing, capacity planning, and logging
• Experience with Infrastructure as Code (IaaC) tools like Ansible, Puppet, Terraform
• Experience with cloud computing platforms like Amazon AWS, Google Cloud Platform, Heroku
• Experience managing NoSQL and RDBMS
• Experience with queuing systems (Kafka, RabbitMQ) and big data platforms (Hadoop)