Forward Deployed Infrastructure Engineer

We're looking for Forward Deployed Infrastructure Engineers who can help us build, operate, and maintain high-performance, scalable, and reliable services for Palantir platforms, products, and deployments.

As a Forward Deployed Infrastructure Engineer, every day is different! You will be developing software and providing high-quality support for software systems that are critical to solving our government's greatest challenges.

Core Responsibilities

• Handle support and operations of Palantir software, including monitoring and alerting, configuration management, and upgrades.

• Deploy new Palantir products at customer deployments and perform migrations to the latest infrastructure types.

• Debug, improve, and optimise Palantir's services and infrastructure with a focus on long-term reliability and scalability.

• Reduce manual operations and automate workflows, processes, and/or runbooks where possible.

• Provide technical troubleshooting support for production issues, ensuring timely resolution and minimal impact on operations. Participate in a support on-call schedule.

• Develop novel solutions in Palantir's Foundry and Apollo platforms to solve infrastructure challenges.

What We Value

• Confidence in troubleshooting complex systems issues independently using observability tools and service logs.

• Ability to identify and automate highly manual tasks, driving ongoing improvements within and across teams.

• Comfort with large scale production systems and technologies - for example, load balancing, monitoring, distributed systems, or configuration management.

• Proficiency with programming languages such as Java, Python, Bash, JavaScript, Go or similar languages and be comfortable coding and/or utilising tooling built in these languages.

• Ability to work with a high level of autonomy and responsibility in a rapidly changing environment with dynamic objectives and iteration with users.

• Excellent communication and interpersonal skills, with the ability to work effectively in multi-functional teams.

What We Require

• Strong engineering background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science.

• Strong coder with shown proficiency in programming languages such as Java, Go, Python, JavaScript, or similar languages.

• Security clearance or the ability to obtain a clearance.