Equipment Maintenance Technician

We are seeking an Equipment Maintenance Technician to join our Passenger Requiring Support (PRS) Team at Heathrow Airport.

As a key member of the team, you will be responsible for the inspection, maintenance, servicing, and operational readiness of specialist mobility equipment, including Staxi wheelchairs, iCaddy units, Moby chairs, and aisle chairs.

Your primary goal will be to ensure all equipment is safe, compliant, clean, and fully operational, supporting passengers with reduced mobility throughout their airport journey.

Key responsibilities:

• Carry out planned preventative maintenance, inspections, and repairs in line with company procedures and manufacturer guidelines
• Diagnose faults and recurring issues, taking appropriate corrective action or escalating where required
• Ensure all PRS equipment meets safety, compliance, and operational standards before being returned to service
• Conduct daily equipment checks and maintain accurate maintenance and inspection records
• Remove defective or unsafe equipment from operation and ensure timely resolution
• Maintain asset registers and track equipment location, condition, and usage
• Liaise with suppliers and specialist contractors for repairs and parts where appropriate
• Support operational teams by ensuring equipment is available, correctly distributed, and ready for use

Health and Safety Responsibilities:

• Follow all health and safety procedures, policies, and safe systems of work
• Ensure all equipment is safe and compliant before returning to service
• Always apply correct manual handling techniques
• Maintain safe working environments across all operational areas
• Identify and report hazards, risks, or unsafe practices

Other Duties and Responsibilities:

• Adhere to company and client policies
• Participate in training and development
• Support audits and inspections
• Carry out reasonable management requests

Benefits:

• 24/7 GP access for you and your immediate family
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app