Sales Operations Manager

The Sales Operations Manager will be responsible for building and running the operating system that enables Astranis' growing commercial team to scale, supporting a business with >$1B in backlog and $1B+ in active new pipeline. You will partner closely with Sales, Finance, Legal, and Engineering to create trusted reporting, clean processes, and scalable tooling so our teams can move faster, forecast accurately, and focus on closing and delivering complex deals.

Responsibilities:

• Own and evolve HubSpot as the core commercial system of record: pipeline architecture, deal stages, workflows, data governance, permissions, and adoption across the team.

• Build and automate dashboards and reporting for pipeline, funnel conversion, forecasting, activity, and performance vs. targets.

• Improve the data infrastructure behind the commercial org, ensuring clean data flows across CRM, enrichment tools, sales engagement platforms, and analytics environments.

• Lead new tool rollouts end-to-end (requirements to vendor evaluation to implementation to enablement).

• Drive CRM hygiene and scalable process with Sales Directors and Account Management.

• Create enablement and onboarding materials for new hires and for new tools/process changes.

• Deliver exec-ready updates (dashboards, memos, QBR materials) and present insights to senior leadership and, as needed, board/investor stakeholders.

• Streamline cross-functional workflows with Finance and Legal (gating processes, approvals, contracting handoffs).

Requirements:

• Hands-on experience owning and operating a CRM system (HubSpot strongly preferred), including workflows, automation, pipeline architecture, reporting frameworks, and governance.

• 5+ years in Sales Ops / RevOps / BizOps supporting a B2B sales team in a fast-moving or mature environment.

• Strong analytical skills: you turn data into clean reporting, clear insights, and actionable recommendations.

• Proven experience building dashboards (across platforms) teams actually use, with consistent metric definitions/frameworks.

• Strong systems thinking: ability to design scalable commercial processes and data structures as the business grows.

• Comfortable leading tool implementations and driving change management across stakeholders.

• Comfortable operating with and presenting to executive stakeholders (C-suite/Board/investors when relevant), with crisp, structured communication.

• High ownership, bias to action, and strong attention to detail.

• Advanced Excel; SQL and/or BI tools (e.g., Looker, Tableau, Power BI).

• US Citizen, Green Card Holder, or otherwise authorized to work in the US.

Bonus:

• Experience in technically complex industries (telecom, aerospace, hardware, infrastructure, or government/defense-adjacent markets).

• Experience with data engineering or data modeling supporting a GTM organization.

• Experience scaling contracting/approval processes for high-value enterprise deals.

• Experience working with globally distributed teams across time zones and cultures.