Strategic Partner Manager

At Spotify, we're reinventing the audio industry by transforming how people discover, experience, and engage with music and podcasts. Our Distribution Partnerships team plays a key role in that journey by building and growing strategic partnerships that help drive user acquisition, engagement, and retention through partner distribution channels and marketing initiatives.

As a Strategic Partner Manager, you'll help shape and grow some of Spotify's most important strategic partnerships in India. You'll work cross-functionally with teams across Business Development, Marketing, Product, and Operations to deliver seamless partner experiences, unlock new growth opportunities, and create meaningful impact for Spotify, our partners, and our users.

Key Responsibilities:

• Work closely with our internal stakeholders, Partner Marketing, Product, and the Business Development Managers, assuming day-to-day ownership of the partner lifecycle, from post-signing through to renewal or termination.

• Be the 'single-threaded owner' and 'go-to' person for the partner's needs, leading marketing conversations to drive incremental users and awareness, managing launch timelines, and vendor/supplier payment, and being quick on your feet to problem-solve issues that arise.

• Build deep relationships with key partners and their organizations so that we are a preferred and trusted partner. This includes regular partner check-ins to discuss performance and suggest optimizations that match our needs with theirs to grow the business.

• Evaluate, seek, and secure incremental opportunities that drive awareness of new products and conversion of free to paid.

• Work closely with our product operations team to clearly define missing features or enhancements that will influence the build-out of account management tools and workflows into our partner portal, allowing this team to be more efficient in servicing a large and diverse set of partnerships.

• Actively work with partners to influence their marketing plans and execution, including analyzing marketing channels, target audiences, and campaign metrics and follow-up with appropriate optimization measures.

• Work closely with internal teams at Spotify to collect and share insights and learnings that can be used to optimize and elevate partner activities and help inform future deal renewals.

Requirements:

• At least 6+ years of experience in strategic partner management, alliance management, global account management, or subscriber acquisition.

• Background in management consulting, content distribution, media, telecom, and app or subscription-based consumer services/products with extensive knowledge of the India market.

• Knowledge of deal and operational terminology, marketing channels, important marketing and growth metrics.

• Experience working closely with cross-functional teams such as marketing, product, and tech.

• Able to influence internal and external senior management and cross-functional stakeholders to drive positive outcomes for Spotify, partners, and our users.

• Willing to roll up your sleeves when needed, love for problem-solving, and geared towards taking the initiative to get things done.

• Comfortable with taking risks and navigating ambiguity – leaning on data to guide decisions and build insights to support the growth of the business.

• Strong analytical mindset and personality – you know how to identify the right data and how to interpret it to build compelling cases to fix problems and grow the business.

• Skilled at prioritization, effective communication, and collaboration amongst teams.

• Comfortable working in a distributed/remote environment with occasional travel to meet with teams and partners.

• Solid presentation skills and able to articulate key points to stakeholders.

• Experience dealing with telcos is a plus.

• Experience using AI tools is a plus.