Senior Software Engineer

Microsoft Advertising, part of Microsoft AI (MAI), is a rapidly growing business powering global advertisers across search, display, and emerging AI-driven channels.

We are seeking a Senior Software Engineer passionate about AI innovation, Copilot experiences, Dynamics 365 CRM, and full-stack engineering to help drive the transformation from OneCRM to TrueCRM.

In this role, you will build scalable cloud-native solutions, introduce AI-powered capabilities, and deliver modern customer experiences that empower thousands of sellers, marketers, and business users worldwide.

Responsibilities

• Design, develop, and operate scalable, secure, and highly available full-stack solutions supporting Microsoft Advertising CRM platforms.
• Build modern web applications, APIs, and cloud-native services using Azure technologies for sales enablement and advertiser lifecycle management.
• Leverage Microsoft Dynamics 365 CRM, Dataverse, and Power Platform to deliver customer engagement, workflow automation, and business process solutions.
• Contribute to the evolution of the CRM ecosystem and transformation from OneCRM to TrueCRM, driving modernization and improved user experiences.
• Develop and integrate AI-powered capabilities, including Copilot experiences, intelligent recommendations, conversational workflows, predictive insights, and automation.
• Partner with Product Managers, Applied Scientists, Data Scientists, and engineers to deliver innovative, customer-centric solutions.
• Build scalable backend services, distributed systems, APIs, and data platforms using Azure cloud services and modern engineering practices.
• Drive engineering excellence through code reviews, testing automation, observability, reliability, security, and performance optimization.
• Mentor engineers and contribute to a culture of innovation, collaboration, and continuous learning.
• Evaluate and adopt emerging technologies including Generative AI, Agentic AI, LLMs, Copilot extensibility, and intelligent automation frameworks.

Qualifications Required Qualifications:

• Bachelor’s Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• 5+ years of software engineering experience building enterprise-scale applications and cloud services.
• Hands-on experience with Microsoft Dynamics 365 CRM, Dataverse, and Power Platform.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
• Solid full-stack development skills using C#, .NET, React/TypeScript, REST APIs, and modern web technologies.
• Experience building cloud-native solutions on Microsoft Azure, including microservices, distributed systems, and data platforms.
• Knowledge of software design patterns, DevOps, CI/CD, security, reliability, and operational excellence.
• Experience building or integrating AI-powered solutions, including Copilot experiences, intelligent automation, or Generative AI capabilities.
• Solid problem-solving, communication, and collaboration skills.