Regional Sales Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

The Regional Sales Manager role is responsible for leading a defined group of retailers/areas within a regional market, to deliver market leading retail sales and growth by engaging and leading the Field Sales Manager population/Flagship Manager population.

Key Responsibilities:

• Deliver retail sales in line with forecast commitments, achieving total retail sales across the region
• Ensure optimum and consistent KPI performance (as set out within the REOP strategy)
• Work with the SNAM on store level forecasts, and align on associated targets with the Retail Sales and Operations Manager
• Ensure robust action is being taken week on week, and at mid-week to optimise sales performance with the Field Sales Managers
• Deliver reporting for the region that can be dissected easily and is presentable to Senior Stakeholders

Commercial Leadership:

• Deliver retail sales in line with forecast commitments, achieving total retail sales across the region
• Ensure optimum and consistent KPI performance (as set out within the REOP strategy)
• Work with the SNAM on store level forecasts, and align on associated targets with the Retail Sales and Operations Manager
• Ensure robust action is being taken week on week, and at mid-week to optimise sales performance with the Field Sales Managers

Retail Sales Strategy:

• Take the Retail sales and operations strategy define the strategy for the regional retailers, and work with the FSMs to ensure this is distilled into individual store strategy
• Work in close collaboration with the Senior Training Managers to develop a launch and sustain plans for all stores and NPD, to ensure all Charlotte Tilbury Beauty stores reach #1 ranking across all partner department stores

Effective Cost Optimisation:

• Distribute and control retail staffing costs via the FSMs, and provide recommendations to the Retail Sales and Operations Manager where staffing needs to be flexed up or down depending on trade patterns
• Ensure in store retail partners are aligned to cost share, and written evidence is obtained

Reporting Relationships:

• Reporting to the Head of Retail sales
• Direct reports of Field Sales Managers and Flagship store managers

About You:

• Able to travel within the region - UK
• Strong field management or multi-site experience with a track record of developing talent and driving growth
• Strong people focus and passion for team development
• Target-driven with strong numerical and analytical skills
• Confident communicator with excellent presentation skills
• Personable, approachable, and able to build rapport quickly
• Strong influencing skills
• Self-starter who can motivate themselves and others
• Comfortable with ambiguity and solution-oriented
• Highly organised with the ability to manage and adapt to multiple priorities