Description
Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.
Playdemic is a BAFTA Award-winning developer and publisher of mobile games, focused on creating fun and engaging, free-to-play game services for iOS and Android, including the global smash hit, Golf Clash.
We are seeking a Senior Development Director to lead delivery across all Playdemic projects. This role is accountable for the end-to-end execution of our live service, ensuring we deliver high-quality, predictable, and commercially successful outcomes.
Responsibilities:
Delivery & Operational Excellence
- Own end-to-end delivery of all features, live ops content, and new product initiatives.
- Establish and evolve a predictable, scalable operating model for live service development.
- Drive roadmap execution, ensuring alignment to product strategy, commercial goals, and player value.
- Define and enforce clear production standards, processes, and workflows across all disciplines.
- Ensure consistent delivery against quality, timeline, and budget commitments.
Planning, Forecasting & Capacity
- Lead long-range planning, capacity modelling, and resource allocation across the game team.
- Translate product strategy into achievable plans, balancing ambition with execution realities.
- Partner with discipline leaders to ensure skill coverage, team structure, and scalability.
- Identify risks, dependencies, and bottlenecks early, driving proactive mitigation strategies.
- Continuously optimise team efficiency through data-driven planning and KPI frameworks.
Cross-Functional Leadership & Alignment
- Drive alignment across Product, Design, Engineering, Art, QA, and Analytics.
- Act as a central point of integration, ensuring teams are working toward shared outcomes.
- Communicate clearly with studio leadership and EA partners on progress, risks, and opportunities.
- Lead cross-team collaboration to solve complex problems and unlock delivery at scale.
- Foster a culture of ownership, accountability, and transparency.
External Development & Partnerships
- Drive continuous improvement in how we leverage global and distributed development.
- Oversee external development and partner integration, ensuring seamless collaboration.
- Define and manage partner scopes, SLAs, and delivery expectations.
- Own outsourcing budgets and vendor performance, ensuring value and quality.
- Build strong relationships with external teams, creating a 'one team' operating model.
Financial Literacy
- Partner with Finance and Operations to manage forecasting, budget tracking, and cost optimisation.
- Ensure delivery plans align with financial targets and commercial objectives.
- Drive operational efficiency, identifying opportunities to maximise ROI.
Process, Tools & Continuous Improvement
- Define and evolve best-in-class production processes for a live service environment.
- Champion continuous improvement, identifying inefficiencies and scaling what works.
- Ensure teams understand both the 'what' and the 'why' behind processes.
- Leverage tools (e.g. Jira, dashboards, analytics) to create a single source of truth.
- Lead major transformation initiatives, including AI/ML-enabled workflows where applicable.
Team Leadership & Culture
- Lead, coach, and develop a high-performing production organisation.
- Build a culture of ownership, empowerment, and accountability.
- Support career growth, succession planning, and leadership development within the team.
- Create an environment where teams feel motivated, supported, and challenged.
- Model inclusive leadership and foster strong collaboration across disciplines and cultures.
Strategic Leadership & Studio Impact
- Partner with studio leadership to shape long-term strategy, operating models, and growth plans.
- Contribute to studio-wide planning, including org design, capability building, and investment decisions.
- Use data, insights, and experience to drive strategic improvements in efficiency, quality, and scale.
- Act as a thought partner to the Head of Operations and GM, with increasing scope over time.
Requirements:
Experience
- 10+ years in production, program management, or operations within game development or similar environments.
- Proven track record leading large, cross-functional teams delivering complex products.
- Strong experience in live service development and continuous content delivery.
- Demonstrated success in operational planning, capacity forecasting, and execution at scale.
- Experience working with external partners or distributed development teams.
Skills & Capabilities
- Exceptional leadership, communication, and stakeholder management skills.
- Strong strategic thinking, with the ability to connect vision to execution.
- Deep understanding of development workflows, pipelines, and team dynamics.
- Highly analytical, with experience using data and KPIs to inform decisions.
- Strong problem-solving and risk management capabilities.
- Financial acumen, including budget management and forecasting.
Leadership Expectations
- Builds alignment across diverse teams and drives outcomes.
- Creates clarity in ambiguity and leads teams through complex challenges.
- Fosters a culture of continuous improvement and learning.
- Develops talent and creates future leaders within the organisation.
- Operates with a studio-first mindset, thinking beyond immediate team boundaries.
Nice to Have
- Experience in mobile free-to-play games.
- Background in product management or analytics-driven development.
- Experience contributing to studio or franchise-level strategy.
- Familiarity with AI/ML applications in content or production pipelines.