Description
Join the FIA and contribute to the development and monitoring of international tourism services delivered to FIA Member Clubs around the world.
As a Mobility Operations & Business Analyst Apprentice, you will support the Tourism Services department in performance monitoring, data analysis, budget follow-up, documentation management and operational coordination.
Working within the Mobility Division, you will be part of an international and collaborative environment, gaining hands-on experience in business analysis, reporting, process improvement and cross-functional project support.
Reporting & Performance Monitoring
Collect, consolidate and analyse operational data related to CPD (carnets de passage en douane), insurance and Tourism Services activities. Prepare and maintain dashboards to monitor key performance indicators, including sales volumes, distribution performance, claims ratios and stock levels. Consolidate statistical data for year-end accounts, management reporting packs and internal business reviews. Carry out research and benchmarking activities related to tourism services, customs documentation, international travel documentation and member services.
Budget Monitoring & Financial Support
Support the monitoring of departmental expenditures against approved budgets. Liaise with the Finance department on invoice processing, payment tracking and reconciliation matters. Assist in preparing financial data and statistics for insurance-related reporting and Member Club communications. Contribute to improving financial tracking tools and reporting templates used by the department.
Documentation & Knowledge Management
Maintain and update operational documentation, manuals, handbooks and club-facing materials relating to CPD and VIAFIA activities. Ensure that documentation is accurate, up to date, well structured and easy to access. Support updates of relevant content on FIA internal platforms and, where applicable, the FIA website. Coordinate information flows between Tourism Services and internal stakeholders, including Finance, Legal and IT.
Operational & Strategic Support
Support the management and monitoring of CPD order processing and distribution data. Contribute to the coordination of projects aimed at improving or developing Tourism Services offerings.
Profile:
Currently enrolled in, or about to start, a Master 1 programme, ideally in business administration, management control, finance, international business, data analytics or a related field. Looking for a two-year apprenticeship contract, covering Master 1 and Master 2. Previous internship, academic project or first exposure to financial analysis, business reporting, operations, data analysis or an international organisation is an advantage. Advanced proficiency in Microsoft Office, especially Excel and PowerPoint. Familiarity with Power BI, Tableau or other data visualisation tools is a strong asset. Strong analytical mindset and attention to detail. Structured, rigorous and well organised approach to work. Fluency in English (written and spoken). Fluency in French (written and spoken). Arabic and/or Spanish would be an advantage.
Our Offer:
Two-year apprenticeship contract based in Paris, France. International and multicultural working environment. Direct exposure to operational, analytical and financial activities within the FIA Mobility Division. Opportunity to work on real business data, reporting tools and performance monitoring processes. Progressive learning environment with guidance from the Head of Tourism Services.
Start date: From August 17th
Apprenticeship duration: 24 months